FAQ
Questions worth asking.
值得问的问题。
Do I lose my notes if I cancel Pro?取消 Pro 后笔记会丢吗?
No. Every note you ever wrote is a plain Markdown file on your own machine — that's the local-first in local-first. If you cancel, sync stops and version history trims to 7 days, but your notes stay exactly where they were. Export runs the same on Free.不会。你写的每一条笔记都是你本机上的普通 Markdown 文件 —— 这就是"本地优先"的本意。取消 Pro 后同步停了,版本历史缩回 7 天,但笔记还在原地。导出功能在免费版上完全一样能用。
What does "end-to-end encrypted" actually mean?"端到端加密"具体指什么?
Your notes are encrypted on your device with a key derived from your passphrase, before they leave your machine. Skypad servers store ciphertext; we can't read your notes, and we can't recover them if you lose your passphrase. We ship an open-source audit report every 6 months.笔记在离开你的设备之前,就已经用你口令派生出的密钥在本机加密了。Skypad 服务器上存的是密文;我们读不到你的笔记,你丢了口令我们也没办法恢复。每 6 个月我们会公开一次开源审计报告。
Is there an AI-assist feature?有 AI 辅助功能吗?
No — and that's a product decision, not a roadmap item. The reason people stay on Skypad is that it's the one place that isn't trying to complete their sentences. If you want AI in your editor, Skypad isn't for you, and we're not upset about it.没有 —— 而且这是产品决定,不是待办事项。人们之所以留在 Skypad,就是因为这里是唯一不会替他们写完句子的地方。如果你想要 AI 在编辑器里,Skypad 不适合你,我们对此也不觉得遗憾。
Can my team try it before committing to 10 seats?团队能先试用再买 10 个席位吗?
Yes. The Team plan has a 30-day pilot for up to 5 seats, no credit card. Email team@skypad.page with your company and we'll set it up within one business day.可以。Team 套餐有 30 天试用期,最多 5 个席位,无需信用卡。邮件 team@skypad.page 告诉我们你的公司名,我们会在一个工作日内开通。
I'm a student or on a low income. Discount?学生或低收入人群有折扣吗?
Pro is $3/month if you send us a photo of your student ID, or any evidence you're on a public-benefit program. No application, no review committee. We don't make the form hard — people who need the discount shouldn't also have to prove it twice.Pro $3/月 —— 只要你发一张学生证的照片,或者任何能证明你在领公共福利的材料。没有申请表,没有审核委员会。需要折扣的人不应该还要再证明一遍。